Shipping policy
Shipping & Refund Policy
Effective Date: [09/29/24]
1. Shipping
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We ship worldwide from the United States.
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Orders are typically processed within [5 business days].
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Estimated delivery times:
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U.S.: [7–14 business days]
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International: [10–20 business days] (varies by country).
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Customers are responsible for customs duties, VAT, and import fees.
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Delivery dates are estimates and not guaranteed.
2. Order Tracking
Once your order ships, you will receive a tracking number by email.
3. Returns & Exchanges
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You may request a return within [30 days] of delivery.
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Items must be unused, in original packaging, and in resellable condition.
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To request a return, contact us at [Insert Email].
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Customers are responsible for return shipping costs unless the item was defective/damaged.
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Certain items (custom/personalized products, clearance items) are final sale and not returnable.
4. Refunds
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Refunds will be issued to the original payment method once we receive and inspect the returned product.
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Refunds may take [10 business days] to appear in your account.
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If an item arrives damaged or defective, please contact us within [7 days] of delivery with photos, and we’ll replace or refund it.
5. Exchanges
Exchanges may be offered if the product is available in stock.
6. Contact Us
For shipping, returns, or refund questions:
📧 [Insert Email]
📍 [Insert Business Address]